Saturday, March 17, 2018

Cutting The Cord (Part 2) - Simply Complicated!

Here is Part 2 of our adventures as we Cut The Cord!

We are of the belief that present costs of TV programming cannot be maintained into retirement.  Almost $125 each month is way too much to pay if we intend to do other things besides watching television in our old age!  It is time for a change ... how close to FREE can we get?

Our Watching Habits Changed Over Time

Both my satellite provider and the cable company have been bombarding us with junk mail recently, offering Internet-based streaming services with no contracts and prices as low as $21.95 a month for a limited channel offering of live programming from all the major networks and several popular cable channels.  Could a streaming service, coupled with a "Smart" TV or other device, be the answer?

Checking into it a little further, I found a major drawback to these offerings:  no DVR service is presently available with these packages, and DVR is a must-have for our television lifestyle!  (I have learned that my satellite provider has a DVR in beta testing, but I don't know when or if it will be available and how much of an extra premium it will be.)

Lack of DVR ability made me stop and realize how much our television watching habits have changed over the years.  Mindy's job at the hospital requires her to work various shifts and schedules; my self-employment and music gigs can also compound our "together time" in front of the "boob tube."  We never watch live TV anymore ... everything is "taped" using the DVR function of the cable or satellite box!  ("Taped" - isn't it funny how outdated legacy words continue to be used in language!)  Depending on our schedules, we may spend around two and a half hours each day watching television programming, all of it pre-recorded.  We could watch as many as five shows in one evening.  And lets not forget our regular favorite, General Hospital!

Each hour of modern television contains about 15 minutes of advertising content.  By fast-forwarding through the commercials we are able to watch a one-hour show in 45 minutes, or a half-hour show in about 22 minutes.  Mindy hates commercials (I sometimes watch them when I am watching TV by myself) and prefers not to watch live TV because of them.  Therefore, all we tend to watch is recorded content, except in the case of a sporting event or breaking news.  We usually don't watch today's shows until at least tomorrow or the next day, and always have something of interest recorded so we never experience "there's nothing on right now" syndrome.

Occasionally, though, we do want to watch today's episode of certain shows.  When we do, we just delay watching it for at least 10 minutes for a half-hour show or 15 minutes for an hour-long program.  We then start watching the recording and are still able to zip through the commercials!  We even have a term for that ability ... we call it "gas!"  Sometimes, if we start watching too soon we will catch up with the live feed and "damn it, we're out of gas" is the usual expression!  We then pause the program, take a bathroom break, grab a piece of fruit or other snack, and return to the show with enough "gas" to get us through the commercial stop set, and hopefully the next one as well!

We schedule our recordings so that favorite series record automatically.  When we see an ad for a special show or event, we manually set that to record and never have to worry about missing a show we want to watch.

Analyze Your Watching Habits To Identify Your Needs

Since we watch almost every program as a digital recording, live TV is not at the top of our requirements list.  Live shows need to be watched on the network's schedule, not your own.  Get scheduled to work on Thursday evening and you're going to miss Grey's Anatomy.  And what about when two different shows air at the same time?  We need to be able to record shows for playback later.  The only time we actually watch live TV is during a major news event, and of course during baseball season when the Red Sox game, if not watched live, is checked every half hour or so for the score!

Most of our regularly-watched shows are on a small handful of networks.  We record shows from CBS, ABC, FOX, HGTV, History, CMT, and Discovery.  Mindy likes horror movies from SyFy and "chick flicks" from Lifetime.  I also like programming from DIY but have never had it available on our cable or satellite packages except for "free preview" promotions.

With the exception of my beloved Red Sox, I watch very little in the way of sports programming.

We started our process by making a list of every show that we regularly record, and the network or cable channel that it airs on.  This list proved to be very useful in selecting which streaming services we needed.

If you are one that can't live without sports programming, streaming packages that include national and/or regional sports networks will be required, and will add to the monthly cost of programming.

Take A Test Drive Before You Cut

Before cutting the cord, you should familiarize yourself with the streaming process and how it changes your personal interface with the television set.  In my case, my 18-month-old Visio TV has built-in WiFi, and came with some streaming service apps installed.  Since Hulu was a service I was familiar with (I had a free account years ago) I gave that a try.  I logged in using my old account credentials, and was surprised that they still worked!  I was given the opportunity to start a free 30-day trial, with the ability to cancel service anytime before the month was up.  So it began!

I was immediately impressed with how easy it was to navigate the Hulu app.  Not as easy as turning a rotary dial on a 1965 set, nor as easy as selecting the guide button on the satellite remote and choosing a program, but fairly easy none the less.  If you are accustomed to the look and feel of smartphone or tablet apps you will feel right at home.
My biggest amazement (after the overall program selection) was the quality of the picture and sound.  It was every bit as good as any digital HD obtained from either my former cable or present satellite provider!

One key to high-quality streaming is your Internet connection.  HD video requires at minimum a 3Mbps download stream, which some older phone company DSL lines cannot provide.  My cable-based Internet service, at 20Mbps, proved to be more than adequate for this task!

Invest In A Streaming Device

Although my TV has built-in Internet capability and apps, they are limited and are not easily added to or upgraded.  Streaming devices, on the other hand, provide the interface between the Internet and the TV, and are regularly updated by the device manufacturer.  New apps are easily added from within the device's built-in interface.

Streaming devices are available from Roku, Apple TV, Chromecast, Amazon Fire Stick, and others.  I chose Roku, which is available (March 2018) from WalMart starting at $29.00 and is a strong basic device.  Apple TV, at $149, also comes with the inherent connectivity to all Apple i-devices.

All streaming devices use HDMI (High Definition Multimedia Interface) connections to your HD television set.  If you have an older set that does not support HDMI, the Roku Express+ supports composite video, but none of them support direct "antenna" connections.  If your TV is that old, you should consider upgrading before cutting the cord!

I chose a Roku Express, the lowest-price option, available at Wal-Mart, for $29.  I am favorably impressed! 

Stay tuned for the next installment, as we actually cut the cord and have a really bad Customer Service experience!

Monday, March 12, 2018

Cutting The Cord (Part 1) - Free TV and Rising Cable Costs

With retirement on the horizon, we want to explore ways of reducing our living expenses so we can spend winters in a warm place and not be stuck in the frozen northeast for all nine months of winter!  This is part one of a multi-part blog documenting our journey back to television service that won't break the bank or wreck the budget!  Join Mindy and me as we "Cut The Cord!"

Free TV - How It Used To Be

Television used to be free, and some claim its value was exactly equal to its price!  Growing up in the 1960s, my television experience consisted of a black-and-white picture, low fidelity monaural sound, and three channels to chose from.  The remote was my sister, on those occasions when I could convince her to get up off the couch, walk across the living room, and change the channel or adjust the volume for me!  Three broadcast networks, CBS, NBC, and ABC provided 100% of the content.  (A fourth network, DuMont, was the first television network launched in 1946, but failed in the mid '50s and finally went off the air in 1956.)  Independent stations that had no network affiliation, and non-commercial educational channels (which would become PBS) were only found in urban markets; they generally did not broadcast with as much power as the "network" stations did.

The best part about those three-network days, however, was the cost.  Television was totally FREE back then, that is, once you purchased a television set, put up an antenna, and committed to improving and maintaining it!  My father was always trying to find ways to make our picture clearer with less "snow" and reduced static in the sound.  Buying newer and bigger antennas, or adding another six feet to the pole to raise it higher were constant events in the Bradford household!  The signal was delivered from the antenna to the TV by way of special un-shielded 300-ohm wire.  Antenna wire was flat with two conductors spaced about a half-inch apart, and was responsible for over half of the signal loss and interference failures experienced back then!

Obtaining (and maintaining) high-quality reception was almost a full-time hobby for my father and me back then!  It seems we were always adding or fixing something on the antenna and wires, all for the sake of receiving the essential three television channels that we watched on our old B&W set.

About 1966, my father added another piece to our maintenance challenge, a rotor system which could turn the antenna and orient it to obtain the strongest signal from the broadcast tower.  A control box sitting on top of the TV was used to point the antenna to the desired compass direction.  At that time we were living in Norwich, CT and received our TV signals from three different cities.  The ABC station, channel 8, was from New Haven.  The CBS station, channel 3, was from Hartford.  Our NBC programs came from Providence, RI, on channel 10.  Changing channels on the TV tuner also required turning a dial on the rotor control box which sent power to a motor mounted on the antenna mast which in turn pointed the antenna to the correct city.  It could take as much as a full minute to rotate the antenna from one direction to another, with the control box making a loud "hum-click" sound every two seconds or so while the antenna was rotating!

Pay TV - Changes On The Horizon

There was this thing coming along back then that people called "Pay TV," and according to an article in the newspaper, it was soon going to be available in Norwich!  CATV (Community Antenna TV) was envisioned as a way for people who lived outside of urban areas to share common antennas (located high on nearby mountains or hills) and therefore enjoy better reception.  Shielded cable was used to deliver the amplified signals to subscriber's homes, and the cost would be shared among the subscribers.  My father said Pay TV was wrong and that he would never pay for something that we could obtain for free!

Once we moved to northern New Hampshire in 1970, however, things changed! With only two stations available over the air (one a very weak CBS signal from Burlington, VT, and the other the Mount Washington based ABC affiliate, WMTW) my mother put her foot down and decided we were going to have cable TV!  The days of putting up antennas and maintaining them were over!

We were then enjoying ten channels (three of them from Canada with one in French) and the clearest, most interference-free picture we ever saw!  Changing channels was so easy ... all we had to do was get up and turn the tuner dial!  No more noisy rotor box!  If I remember correctly, the monthly charge from Paper City TV Cable at that time was well under five dollars. Quite a deal by today's standards!

For the first few years of my married life I was living in the Boston, MA television market with several over-the-air channels available.  After my Army service I returned to Lancaster, still with only two broadcast channels available.  A year or so later Kim (my wife at that time) insisted that we get cable so she and our two young sons would have more entertainment during the day.  We paid about $7 a month for 12 channels.  TV was entirely analog in those days, and 12 channels was the limit for the old VHF (2-13) broadcast band.  Soon the local cable company was purchased by Warner Bros. and started offering more channels by using a set-top tuner box.  The TV was tuned to channel 3, and a dial on the box was used to select the desired cable channel.  "Basic" cable was still available, but for just a few dollars more the new enhanced cable became the up and coming thing.  Special cable-only channels like CNN and MTV, along with "Superstations" and more made basic cable seem so ordinary!  Extra cost movie channels were also available that brought recent theater presentations into our living rooms and would add several dollars to the monthly fee.

Sky High and Climbing

As years progressed, cable TV channel offerings continued to grow, along with the monthly charge!  According to a report issued by the FCC in October, 2016, a study conducted between 1995 and 2015 shows that the average prices charged for various cable packages has risen at over twice the rate of inflation!  In 1999 I was paying $33.01 a month for cable.  In 2010, when I switched from analog cable to digital service (with phone and Internet) it was up to $58.07  After the programming portion of the combined package rose to over $100 in 2013 I switched to a satellite provider at $61.99 per month.  Now, five years later in 2018 that same TV package is costing us $123.82 each month.

Television has become our fourth-largest monthly household operating expense, after groceries, heating fuel, and electricity.  Just think ... it used to be less than $10 a month!

Living where we do in northern New Hampshire, we no longer have over-the-air options.  WMTW (Portland, ME) stopped broadcasting from the top of Mount Washington in 2002 in preparation for digital broadcasting.  WCAX's digital signal is not watchable this far away from Burlington, VT.  An analog repeater station 20 miles away in Littleton, NH provides NH PBS programming for that community, but terrain issues make reception impossible here.  Broadcast TV is simply not an option in Lancaster!

We'll be back (after station identification) with Part 2 of our adventure as we Cut The Cord!

Saturday, December 12, 2015

Windows 10 - Did Microsoft actually get this one right?

I received a phone call from one of my clients back in August.  It seems she upgraded her computer to Windows 10 and could no longer find her way around the system, couldn't find her desktop shortcuts, and could not get her email to work.  While I had been involved with a beta test of W10 with one of my other clients, I had not yet sat down to use Microsoft's latest Windows version, let alone provide client support! I scheduled an on-site visit to help her straighten things out.

All-in-all I was favorably impressed.  Microsoft's upgrade practically installed itself on this 70-something grandmother's PC with hardly more than a click or two required on her end.  Her biggest problem came in not knowing how to navigate the new interface without a few tips from her helpful tech support guy, me!

One week ago, I finally got around to installing Microsoft's free Windows 10 upgrade on one of my Windows 7 Professional computers so I can give click-by-click client support when the need arises.  Personally, I have never felt the need to upgrade immediately to the "latest and greatest" if the "tried and true" was still doing the job properly.  Experience has taught me that waiting for the price to come down on the latest PC configuration or waiting for "bug fixes" or service packs on software was well worth it in both cost and aggravation savings!

Seven days into the experience and I must admit that I like the look and feel of W10.  Yes, there are a few things that I don't like, but so far none of them are deal breakers.  The interface is smooth and intuitive.  The subdued color schemes calm my ADD-riddled brain.  The inherently slow-as-death (by today's standards) PC that I am using (Pentium Core2 1.8GHz processor, 4GB RAM) seems to respond a tad faster than it did under Windows 7.  Best of all, the programs that were installed prior to the update are still there and working flawlessly under W10.

The actual upgrade process was relatively easy.  Clicking the "Get Windows 10" icon in the system tray area of the task bar starts the process.  This icon will appear automatically on Windows 7 or 8 computers that are up-to-date with Microsoft Updates and whose hardware is compatible with Windows 10.  (This only applies to computers that are not part of a "domain" network.  If your PC belongs to a domain it must be updated manually.)  You are given the choice of updating now or just downloading the update and installing it later.  Make this choice carefully - once the update starts it cannot be stopped and will take one hour or more depending upon your Internet connection speed.

In my case, the download and installation took about one and a half hours.  The system restarted at various points in the upgrade without any intervention on my part.  (There is nothing that wastes more time than an upgrade that requires a manual reboot before continuing to the next step!)  Once completed, I had a working Windows 10 computer, but I was not pleased!  My desktop and documents were nowhere to be found!  This PC was configured for several different users, but is usually logged-in as a user named "server," since it  hosts some shared folders and backup services for my network.  While I could find the upgraded user folders for every other user, the "server" files were missing!  I started going through the process of rebuilding the desktop and reinstalling software, mildly cursing Microsoft for losing my stuff, when I needed to restart the computer to complete an install.  After the reboot, the login screen listed the four users that were originally on the machine prior to the upgrade . . . so I clicked on "server" . . . and my previous Windows 7 desktop appeared.  My documents were back, and everything was right with the world!  What happened?

I recalled that the first time W10 came up at the end of the upgrade, there was no choice of user given.  I assumed that it came up as the same user it was using at the start of the upgrade in Windows 7.

Don't assume anything!  Restart one more time after the upgrade finishes if you have things missing!

I spent the rest of my spare time last weekend learning more about the features of Windows 10 and getting comfortable with the new look and feel.  For those who liked Windows 8 or 8.1 you will still find "apps" and "tiles" that work the same as they did in 8.  For those who could not function without a "Start" button (like me) you will find the W10 icon at the far left of the task bar works very much like the Start button, with a handy alternate menu for administrative tasks if you right-click it.

Of course, there are some big changes with Microsoft's new browser, Edge, embedded in W10 like spots on a dalmatian.  (Don't worry, you can still use IE, Firefox, Chrome, or "whatever" as your default browser!)  My jury is still out on Edge . . . perhaps that will be a subject for a future blog!

In the meantime . . . if you feel the need to upgrade you probably can . . . as long as you are not on a domain network or are using old software that may not work under W10.  (Check with your software vendors first to ensure compatibility!)  Feel free to email me if you have questions or need help feel free to shoot me an email: brad(at)


Sunday, July 27, 2014

Nana's Cast Iron Dutch Oven

I'm getting a little bit away from my usual Information Technology blog, but this is about technology of a different sort.  Technology that brought us from the days of Adam and Eve all the way to today.  I'm talking about a special technology called "cooking" . . .

Those who cook (and generally love to eat what is cooked) are a special breed.  While some cook (and eat) to live, others live to cook (and eat); I certainly fall into the latter category!  I love nothing more than to share cooking techniques and recipes with other like-minded souls.  Most "foodies" are always looking for the next "new recipe" or latest cooking technique.  I, on the other hand, have been searching to find a flavor from my youth . . . a taste of a bygone era.  I speak of my Grandmother Robinson's chuck roast and her incredibly rich, dark gravy - so tasty when served on the meat, potatoes, and of course, her homemade bread!

One thing that I learned years ago is how important a piece of cookware can be to the outcome of a recipe.  In the case of Nana's roast, her cookware of choice was an old cast iron Dutch Oven.  I don't know when she acquired it, but I can only guess that it has been around long enough to feed my mother and her five siblings as they grew up on Cascade Hill in Gorham, New Hampshire between the two World Wars.  My mother said Nana used her Dutch Oven on top of the stove.  From my youth, I remember an old, black, pot but I never really paid much attention to the details at that young age . . . besides, Nana didn't allow too many people into her kitchen when she was cooking, and I never dared to ask questions!  As close as I ever got was at our family's lake cottage, when I would sit on the stairs overlooking the kitchen, watch her cook, and smell the goodness.

Mother told me that she believed the old Dutch Oven was still at the lake cottage where it had been since her passing in 1973.  I asked my Uncle Barney, the present owner of  "Camp" and youngest of my mother's siblings, if he knew where the old Dutch Oven was.  He told me he wasn't sure, but I was welcome to take a look around the camp (both downstairs and up) and see what I could find.  Sure enough, in the cupboard next to where she kept her flour tin and bread board I found it - her Dutch Oven!  I asked my dear Uncle if I could borrow it, to try to re-create her chuck roast and gravy.  He took it one step further and told me that I could have it!  Needless to say, I didn't argue the point!

At some point, the pot had been placed into a plastic grocery bag and tied tight.  The exterior was in beautiful shape, but sadly, the interior bottom was showing some light rust.  I did something I have never done with cast iron cookware . . . I used a steel-wool soap pad and scrubbed the heck out of the bottom!  After I cleaned up the rust, there was a little mild pitting left behind.  I used some 400-grit wet sandpaper to polish out the pitting.  This was followed by a good wash, a coating of shortening, and an hour in a  350-degree oven to re-season the bottom of the pot.  With fingers crossed, I was now ready to try it out!

I decided that the first thing I would cook in Nana's oven would be braised boneless beef short ribs.  This is a dish that I cook regularly (in the oven) and would be a good control to compare the outcome using the Dutch Oven on the stovetop.  Also, the fact that our local supermarket, Shaw's, had the beef on sale this week (buy one, get one free) for a net price of $3.99 per pound!  That didn't hurt my decision-making process one bit!

I started by browning the beef in two tablespoons of shortening melted in the bottom of the pan.  They browned beautifully with absolutely no sticking!  (Yes, my re-seasoning was a success!)  I flavored the beef with salt and pepper and added garlic, chopped onions, celery, carrots, rosemary, and bay leaf to the pot. 

Once the beef was browned, I added one can of beef stock, turned the heat down, and put the lid on.  I lifted the lid to check it after about fifteen minutes.  The meat was simmering nicely, and I noticed an aroma that I haven't experienced in over forty years . . . this pot of short ribs already smelled like Nana's gravy!  Two hours later, I had some white rice ready along with some fresh broccoli that I stir-fried with some olive oil and soy sauce.

I removed the meat and carrots/celery from the pot, and added some freshly-chopped mushrooms.  I brought the pot back to a slow boil for a few minutes to cook the mushrooms.  I put 1/4 cup King Arthur flour (Nana always used King Arthur flour!) and 1/2 cup cold water into a shaker jar, shook it up well, and added it to the stock and mushroom mixture.  I added a little pepper and salt to taste.  Plating was simple and basic - some rice, broccoli, meat, and of course, gravy . . . along with a glass of cold buttermilk!

Mindy mentioned that this was the best tasting gravy that I had ever made.  While it didn't taste exactly like Nana's gravy, it did have a different character and richness of taste than when I make this dish in the oven using a covered enamel roasting pan.  A good meal was enjoyed by all!

So, I guess the next step is to buy about $20 worth of seven-bone chuck roast and really give this thing a workout!  Stay tuned!

Monday, December 9, 2013

Scam - Beware of Phone Call from "Windows Support"

Over the past few weeks I have received several phone calls from individuals claiming to be from Microsoft, Windows Company, or Windows Support.  The Indian-accented voice addresses me by name and asks if I am the main user of my computer.  I have responded in many ways . . . getting angry, replying to them in Spanish, and lately, letting them speak for a minute and then using my handy-dandy duck call to give them a splitting headache!

Why would I be so rude to someone who is only trying to help?  That answer lies in the fact that these friendly folk are only trying to make their way into my pocketbook by way of my computer!  These dudes don't work for Microsoft, Windows, or any other legitimate company.  (Believe me, Microsoft has a hard time responding to incoming support requests, let alone having time to initiate outgoing calls!)

They start by asking how you are doing, and how well you are enjoying your computer.  They then tell you that they have scanned your computer and have discovered "viruses" on your computer that need to be removed.  To "prove" the existence of viruses, they talk you through viewing your computer's event log and count how many red and yellow-flagged item there are.  They then tell you that these items are from viruses and are responsible for slowing down your computer.  Fact is, any Windows computer in use for any length of time will log some critical errors and experience some slowdowns.  They then guide you through viewing the msconfig window.  One of the tabs will show all the processes installed on the computer from Microsoft and other software vendors.  They ask you to see how many processes are turned off, and use this a "proof" that viruses are shutting down critical computer functions.

For their final act, they talk you into viewing the "prefetch" directory, a hidden folder that is not normally viewed.  This folder contains system installation files, all with cryptic names.  They tell you that these are actual virus files and cannot be removed.  They ask you to count them . . . you will be well over 100 files before they stop you and tell you how badly "infected" your machine is!

Now that they have gained your confidence, they ask you to access a website and download a remote access program that will give them direct control to start removing the viruses.  In doing this, you will be giving them the ability to download actual malware and completely cripple your machine.  The final act is to ask for your credit card or bank account information in order to "renew" your warranty (for life!) and allow them to fix your horrible problem . . .

Today it is known as "Social Engineering" . . . but it is really just a modern-day version of the old "confidence game" . . . which is where the term "con-man" came from!

For legitimate technical support you can trust be sure to call Brad Bradford, At Your Service!

Wednesday, January 23, 2013

Extend Your "Brand" With Social Media Marketing

It seems like everybody in today's world has "friends" on Facebook.  Many of us follow "tweets" on Twitter.  Professional folk are LinkedIn with one another.  People share their vacation videos with the world on YouTube.  You can find someone to buy Mom's old Pontiac through Craigslist, and most of that stuff in your attic can find a new owner using eBay.

Websites that connect people with other folk of similar interest are known collectively as "social media" sites.  Sharing user-generated content over the internet is not a brand-new idea.  Many of us started out with the old text-based AOL or Genie chat rooms back in the '80s.  Teenagers who used MySpace in the early 2000s are now young adults who not only have an appetite for consumer goods and services, but also make their purchasing decisions based on information shared with and delivered to them through social media outlets.

According to Nielsen's Social Media Report 2012, Internet users in the United States spent a collective 121 billion minutes on social media sites in July of 2012.  In July of 2011, that figure stood at 88 billion minutesfor a one-year increase in social media usage of 37 percent! 

Considering the marketing opportunity for your business, social media sites have unlimited potential to deliver your company's advertising message directly to the computer and smart phone screens of thousands of local users and potential customers.  The best part of this marketing strategy is in its cost: practically free!   Establishing your social media presence takes a little time and regular posting keeps your message moving.  Unlike newspaper, television, radio, and Yellow Pages, there is no cost for using the service or web site!

Give Brad Bradford a call if you would like more information or assistance in establishing a social media presence as part of your marketing strategy.  "Like" us on Facebook by clicking here!  Or, you can contact us through our web site,

Saturday, January 5, 2013

Here's One Reason Why I Recommend Dell Computers

Recently, one of my clients asked me to order a Dell Vostro 270 PC for them.  Dell, in their usually efficient manner, built the computer to the client's specifications and shipped it two days ahead of their originally promised ship date.  Sadly, the computer was DOA - Dead on Arrival at my office!  (Never before had I experienced that fate with a Dell!)  I worked with a support technician via telephone to determine that yes, in fact, the computer was a large, handsome, paperweight.  But, this is just where the real story begins . . .

Within 48 hours of my service call, Dell had another machine built and passed it along to Fed-Ex for overnight delivery on December 22nd, with no extra charge for the shipping upgrade!  Even with the complete application of Murphy's Law (a weekend, Christmas holiday, and a winter storm closing the Fed-Ex Memphis hub for two days) we were only "fashionably late" on the client delivery!

Dell goes the extra mile to support their product - just one of many reasons I specify and recommend their products for my valued clients!  Be sure to stop by our web site at or call Brad today!